Terms of Service

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Customer,” “you,” or “your”) and Kanvo Technologies LLC (“Kanvo,” “we,” “us,” or “our”), governing your access to and use of the Kanvo CRM platform and related services available at kanvocrm.com (collectively, the “Service”).

By creating an account or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of a business, you represent that you have authority to bind that business to these Terms.

If you do not agree to these Terms, do not use the Service.

You must be at least 18 years of age and have the legal capacity to enter into a binding contract to use the Service. The Service is intended for business use only.

You must register for an account to access the Service. You agree to provide accurate, current, and complete information during registration and to keep that information updated. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Notify us immediately at Email Us if you suspect unauthorized access.

Plans & Fees
Access to the Service requires a paid subscription. Current pricing is available at kanvocrm.com/pricing. We reserve the right to change pricing with reasonable advance notice.

Billing
Subscriptions are billed on a recurring basis (monthly or annually, depending on your selected plan). By providing payment information, you authorize us to charge your payment method on a recurring basis.

Free Trials
We may offer free trial periods. At the end of a trial, your account will either convert to a paid plan or be suspended, depending on the terms of the trial offer.

Refunds
Fees are non-refundable except as required by law or as explicitly stated in a specific offer. Cancellation stops future charges but does not entitle you to a refund of amounts already paid.

Late Payment
We reserve the right to suspend or terminate your account for non-payment after reasonable notice.

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service to violate any applicable law or regulation
• Transmit spam, unsolicited messages, or harmful content
• Upload or transmit malicious code, viruses, or any software designed to damage or interfere with the Service
• Attempt to gain unauthorized access to any part of the Service or its underlying systems
• Scrape, copy, or redistribute the Service or its content without authorization
• Use the Service to infringe the intellectual property rights of others
• Impersonate any person or entity
• Interfere with or disrupt the integrity or performance of the Service

We reserve the right to suspend or terminate accounts found in violation of this section.

Ownership
You retain ownership of all data, content, and information you input into the Service (“Customer Data”). Kanvo does not claim ownership of Customer Data.

License to Operate
By using the Service, you grant Kanvo a limited, non-exclusive license to host, store, process, and display your Customer Data solely as necessary to provide and maintain the Service.

Responsibility
You are solely responsible for the accuracy, legality, and appropriateness of all Customer Data you upload or transmit through the Service. This includes ensuring you have appropriate rights and consents related to any personal data belonging to your clients or end customers that you store within the platform.

All rights, title, and interest in and to the Service, including its software, design, features, and content (excluding Customer Data), are and remain the exclusive property of Kanvo Technologies LLC. Nothing in these Terms grants you any right to use Kanvo's trademarks, logos, or brand elements without prior written consent.

The Service integrates with or links to third-party services. Your use of those third-party services is governed by their respective terms and privacy policies. Kanvo is not responsible for the performance, availability, or conduct of third-party services.

We strive to maintain high availability of the Service but do not guarantee uninterrupted or error-free operation. We may perform scheduled or emergency maintenance that temporarily affects availability. We reserve the right to modify, suspend, or discontinue any feature or aspect of the Service with reasonable notice.

Each party agrees to keep confidential any non-public information received from the other party in connection with the Service and to use it only for purposes consistent with these Terms. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

The Service is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. Kanvo does not warrant that the Service will meet your requirements or that it will be uninterrupted, timely, secure, or error-free.

To the maximum extent permitted by applicable law, Kanvo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or in connection with these Terms or your use of the Service, even if advised of the possibility of such damages.

Kanvo's total cumulative liability to you for any claims arising under these Terms shall not exceed the amounts paid by you to Kanvo in the twelve (12) months preceding the claim.

You agree to indemnify, defend, and hold harmless Kanvo Technologies LLC and its officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with your use of the Service, your Customer Data, or your violation of these Terms.

These Terms remain in effect for as long as you have an active account. Either party may terminate at any time. Upon termination, your access to the Service will cease. You may request an export of your Customer Data within 30 days of termination, after which we may delete it in accordance with our data retention practices.

Provisions that by their nature should survive termination (including intellectual property, limitation of liability, indemnification, and governing law) will survive.

These Terms are governed by and construed in accordance with the laws of the State of Connecticut, without regard to its conflict of law principles. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Connecticut, and you consent to personal jurisdiction in those courts.

We may update these Terms from time to time. We will provide notice of material changes by posting the updated Terms on this page and updating the effective date. Continued use of the Service after the effective date constitutes your acceptance of the revised Terms.

These Terms, together with our Privacy Policy and any order forms or plan descriptions, constitute the entire agreement between you and Kanvo Technologies LLC regarding the Service and supersede all prior agreements and understandings.

Kanvo Technologies LLC
Connecticut, United States
Email: Email Us
Website: kanvocrm.com